Terms of service

Lily & Sage offers floral products and custom floral services in the Richmond, Texas area. All online product prices are in U.S. dollars. The applicable local delivery fee and any taxes are shown at checkout before you place an order.

Please provide accurate contact and recipient details, including a complete delivery address and a reachable mobile number. Available delivery dates and the 9:00 a.m.–4:00 p.m. (Central Time) window are selected during ordering. Fresh flower orders require at least 24 hours’ advance notice. See our Shipping policy for the current delivery area, fee and timing.

Our arrangements are handcrafted with fresh, seasonal flowers. The product photograph shows the design and style; individual stems and the finished arrangement may naturally vary. If we cannot fulfill a material part of your order, we will contact you to discuss the available options.

Wedding, corporate and holiday installation requests are inquiries, not confirmed bookings. The scope, price, date and other details of a custom service will be agreed in writing before the booking is confirmed.

Please also review our Return and refund policy and Privacy policy. For order questions or a custom service inquiry, email amy@lilyandsageflowers.com.